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Frequently Asked Questions
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
Yes. Each pendant ships flat-packed and is designed for simple, intuitive assembly. The slats interlock securely to create a strong, sculptural form. No special tools are required.
Yes. Each lamp includes a UL-listed lamp holder and quality electrical components for safe and reliable installation.
The lamp uses a standard E26 bulb base. We recommend LED Edison-style bulbs for a warm, ambient glow.
Yes. The PVC cord is adjustable to accommodate different ceiling heights and installation needs.
Each lamp is designed and handcrafted in our Atlanta, Georgia workshop.
Our lamps are made from precision-cut wood components selected for durability, consistency, and a refined natural finish.
Yes, the pendant can be installed on sloped ceilings. If you have a specific installation question, feel free to contact us before purchasing.
Orders are processed in small batches. Production time and estimated delivery windows are listed on each product page.
Returns are accepted within our stated return window as long as all original components are included. The item may be gently handled or assembled for inspection, but all parts must be returned in complete condition.
Please ensure every component is repackaged securely to prevent damage during return shipping.
For full details, refer to our Returns Policy page or contact us directly with any questions.
Custom inquiries are welcome. Contact us directly to discuss special sizing, finishes, or project-based orders.